Returns without the run around
Here’s the simple version of our 30-day returns and refunds policy. The full policy is available at the bottom of this page.
30 days to decide
You have 30 days from receiving your ShowerSpaah order to request a return.
Starting a return
Email info@showerspaah.co.uk before sending anything back. We will explain the next steps and confirm the return address.
Damaged or incorrect orders
Contact us immediately if your order arrives damaged, defective or incorrect. We will assess the problem and put it right.
Receiving your refund
Once inspected and approved, refunds are issued to your original payment method within five business days.